Monday, November 7th
9:00 - 10:15 am
People > Programs
Brandon Smith
During this session, Brandon shares three dynamic stories of how he leveraged a youth sports sponsorship to generate a 2100% return on investment, grew his Facebook page by 350 local followers in less than 48 hours which then generated $5,000 in first year revenue, and utilized business relationships to produce referrals 95% of the time. Using these true stories, he will teach you how to build genuine relationships in business, broaden your agency's reach on social media, and generate dozens of leads within your community. You will leave this session with a proven game plan that will help you consistently bring about a positive ROI, while pouring into your community at the same time. (Approved for 1.5 hours of Indiana CE)
10:30 - 11:45 am - Concurrent Sessions
Mind the Gap
Brandon Smith
Anything out of balance can be dangerous, right? During this session, Brandon helps bridge the gap and bring balance between maintaining healthy relationships and leveraging technology. He shares how his team builds deeper, more meaningful relationships and converts over 6,500digital leads per year. His goal is that attendees leave this session with a proven game plan that supports the use of technology, maintains an excellent customer experience, consistently generates a positive ROI and helps build longer lasting relationships. (Approved for 1.5 hours of Indiana CE)
Insuring Drones and Recreational Vehicle Rental Exposures
Kevin Amrhein
From drones in the sky to tourists buzzing around on rented scooters to weekend RV excursions, stuff is moving all around you. This course discusses the latest on drones and recreational vehicle rental as well as many exposures and coverage concerns created by their use. (Approved for 1.5 hours of Indiana CE)
Inflation Impacts (Home and Personal Auto)
Nicole Broch
Personal lines insurance consumers know the cost of gas, milk, electronics, and everything else they buy has skyrocketed but how and why would that impact insurance rates? Inflation Impacts will review some key factors in how all of the other industries effected by the current economy trickle down to the insurance consumers pocket and how to explain it to insureds. (Approved for 1.5 hours of Indiana CE)
12:00 - 1:15 pm
Networking Lunch
Sponsored by: 
1:15 - 2:30 pm - Concurrent Sessions
Greatest of All Time
Brandon Smith
Only 30% of insurance agencies have an equal focus on both new business and retention. Think about that, think about every conference we attend…70% or more of the content is on marketing, new leads, sales, increase closing rations...very little is on retention. It makes sense that the main focus of our agencies is sales, because that is what is taught from the top down. In the last year Brandon created a new position in his agency for a retention specialist...after acquiring data and fine tuning their renewal strategies they have seen a drastic increase in retention and cross sell opportunities. Brandon is ready to share the systems and strategies with you. (Approved for 1.5 hours of Indiana CE)
Everyone's a Landlord: Insuring Today's Home Rental Exposures
Kevin Amrhein
It's 2022 and everyone's renting everything from each other. This course discusses the "new normal" in personal rental exposures. We'll discuss home rental (think Airbnb) as well as several emerging rental exposures like vacant land for recreational purposes, garage space, and. . . swimming pools? (Approved for 1.5 hours of Indiana CE)
Risk Management Walking Tour: Victory Field (Session runs from 1:15 - 4:15 pm)
Go behind the scenes at Victory Field and learn important risk management skills. Attendees will tour in groups to identify hazards, discuss coverages, and learn about solutions that can be offered from a risk management perspective. (Approved for 3 hours of Indiana CE)
2:45 - 4:15 pm - Concurrent Sessions
Stories that Sell Coverage
Nicole Broch
As we head into a hardening market in personal lines, consumers are quick to strip off coverage and/or buy coverage that doesn't match their exposure. Stories that Sell Coverage will review some easy examples and risks agents can use to talk their insureds through homeowners coverages and endorsements. (Approved for 1.5 hours of Indiana CE)
What Happens When Your Insured Buys or Sells a Business?
Rick Pitts
This seminar is a primer for commercial lines insurance agency personnel on what happens when an insured either buys or sells another business. The core concept is that, many times, insurance professionals are not consulted about the primary needs of a buyer or a seller until the “deal” is close to closing. If this is the case, the ability to alter the insurance specifications in the asset purchase agreement or the plan of merger may be limited, which may then cause a delay, or, in a worst-case scenario, a breakdown in the transaction overall. This course will help you better understand the role you play as an agent and how to work with your commercial clients through buy/sell processes. (Approved for 1.5 hours of Indiana CE)
Risk Management Walking Tour: Victory Field Continued (Session runs from 1:15 - 4:15 pm)
4:30 - 6:30 pm
Who's Who Happy Hour
8:00 - 11:00 pm
Emerging Leaders Party
Sponsored by: 