2022 Convention Program

Monday, November 7th

9:00 - 10:15 am

People > Programs

Brandon Smith

During this session, Brandon shares three dynamic stories of how he leveraged a youth sports sponsorship to generate a 2100% return on investment, grew his Facebook page by 350 local followers in less than 48 hours which then generated $5,000 in first year revenue, and utilized business relationships to produce referrals 95% of the time. Using these true stories, he will teach you how to build genuine relationships in business, broaden your agency's reach on social media, and generate dozens of leads within your community. You will leave this session with a proven game plan that will help you consistently bring about a positive ROI, while pouring into your community at the same time. (Approved for 1.5 hours of Indiana CE)

10:30 - 11:45 am - Concurrent Sessions

Mind the Gap

Brandon Smith

Anything out of balance can be dangerous, right? During this session, Brandon helps bridge the gap and bring balance between maintaining healthy relationships and leveraging technology. He shares how his team builds deeper, more meaningful relationships and converts over 6,500digital leads per year. His goal is that attendees leave this session with a proven game plan that supports the use of technology, maintains an excellent customer experience, consistently generates a positive ROI and helps build longer lasting relationships. (Approved for 1.5 hours of Indiana CE)

Insuring Drones and Recreational Vehicle Rental Exposures

Kevin Amrhein

From drones in the sky to tourists buzzing around on rented scooters to weekend RV excursions, stuff is moving all around you. This course discusses the latest on drones and recreational vehicle rental as well as many exposures and coverage concerns created by their use. (Approved for 1.5 hours of Indiana CE)

Inflation Impacts (Home and Personal Auto)

Nicole Broch

Personal lines insurance consumers know the cost of gas, milk, electronics, and everything else they buy has skyrocketed but how and why would that impact insurance rates? Inflation Impacts will review some key factors in how all of the other industries effected by the current economy trickle down to the insurance consumers pocket and how to explain it to insureds. (Approved for 1.5 hours of Indiana CE)

12:00 - 1:15 pm

Networking Lunch

 Sponsored by:    

1:15 - 2:30 pm - Concurrent Sessions

Greatest of All Time

Brandon Smith

Only 30% of insurance agencies have an equal focus on both new business and retention. Think about that, think about every conference we attend…70% or more of the content is on marketing, new leads, sales, increase closing rations...very little is on retention. It makes sense that the main focus of our agencies is sales, because that is what is taught from the top down. In the last year Brandon created a new position in his agency for a retention specialist...after acquiring data and fine tuning their renewal strategies they have seen a drastic increase in retention and cross sell opportunities. Brandon is ready to share the systems and strategies with you. (Approved for 1.5 hours of Indiana CE)

Everyone's a Landlord: Insuring Today's Home Rental Exposures

Kevin Amrhein

It's 2022 and everyone's renting everything from each other. This course discusses the "new normal" in personal rental exposures. We'll discuss home rental (think Airbnb) as well as several emerging rental exposures like vacant land for recreational purposes, garage space, and. . . swimming pools? (Approved for 1.5 hours of Indiana CE)

Risk Management Walking Tour: Victory Field (Session runs from 1:15 - 4:15 pm)

Go behind the scenes at Victory Field and learn important risk management skills. Attendees will tour in groups to identify hazards, discuss coverages, and learn about solutions that can be offered from a risk management perspective. (Approved for 3 hours of Indiana CE)

2:45 - 4:15 pm - Concurrent Sessions

Stories that Sell Coverage

Nicole Broch

As we head into a hardening market in personal lines, consumers are quick to strip off coverage and/or buy coverage that doesn't match their exposure. Stories that Sell Coverage will review some easy examples and risks agents can use to talk their insureds through homeowners coverages and endorsements. (Approved for 1.5 hours of Indiana CE)

What Happens When Your Insured Buys or Sells a Business?

Rick Pitts

This seminar is a primer for commercial lines insurance agency personnel on what happens when an insured either buys or sells another business.  The core concept is that, many times, insurance professionals are not consulted about the primary needs of a buyer or a seller until the “deal” is close to closing.  If this is the case, the ability to alter the insurance specifications in the asset purchase agreement or the plan of merger may be limited, which may then cause a delay, or, in a worst-case scenario, a breakdown in the transaction overall. This course will help you better understand the role you play as an agent and how to work with your commercial clients through buy/sell processes. (Approved for 1.5 hours of Indiana CE)

Risk Management Walking Tour: Victory Field Continued (Session runs from 1:15 - 4:15 pm)

4:30 - 6:30 pm

Who's Who Happy Hour

8:00 - 11:00 pm

Emerging Leaders Party

Sponsored by: 

Tuesday, November 8th

8:30 - 9:30 am

Keynote Breakfast
Matt Painter - Head Basketball Coach of the Purdue Boilermakers
Sponsored by: 

With five Sweet 16 appearances, 11 NCAA Tournament berths, three Big Ten regular season championships, a Big Ten Tournament title and an international gold medal on his resume, Head Coach Matt Painter is widely regarded as one of the brightest young minds in all of college basketball. With a newly signed contract to stay on board through the 2023-2024 season, Painter has a chance to cement himself as not only the winningest coach in Purdue history, but as one of college basketball's best coaches. 

9:30 am - 12:30 pm


Visit with exhibitors, bid on silent auction items, and stick around for multiple prize drawings. 

12:30 - 1:45 pm

Lunch & Learn: Agent Knowledge Share

During this session, agents from across the country will answer questions about the lessons they've learned over the years, the things that have kept them going, and what they are most excited to see in the future for the insurance industry. (Approved for 1 hour of Indiana CE)

Sponsored by:  

2:00 - 4:00 pm

Cyber Liability: What You Need to Know
Chris Cannaley

During this course, attendees will explore the obligations and liabilities that may result from a compromise of personally identifiable information. This course provides an explanation of what exposures a company faces in storing and maintaining personal information including potential costs, the legal and regulatory environment that may apply, explore risk analysis perspectives and risk management ideas, and discuss how insurance may or may not apply to data compromise or other internet-related exposures. (Approved for 2 hours of Indiana CE)

6:00 - 6:45 pm

Cocktail Reception 

7:00 - 9:00 pm

2022 Achievement Awards Banquet

Sponsored by: 

9:00 pm

Achievement Awards Afterparty