Your insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better... Details
When: June 9, 2026
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Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!
When: June 9, 2026
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You’re human. You will make mistakes even after taking this class. Just not these eight. These are the eight mistakes you won’t make again (regarding commercial property insurance policies).
When: June 10, 2026
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In this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.
When: June 13, 2026
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Vehicles, houses, garage space, swimming pools, scooters and many other exposures stemming from the shared economy require special attention from an insurance standpoint. Insurance pros who take this course will better understand the breadth of sharing exposures, how they’re addressed in common insurance policies, and how to obtain adequate coverage.
When: June 16, 2026
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This course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.
When: June 16, 2026
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Veteran insurance pro and E&O expert David Thompson wants you to understand the most common E&O exposures and how to address them. But don’t take just his word for it: Dave co-presents this program with a colleague from his network of attorneys who will offer thoughts on common E&O exposures from the legal perspective.
When: June 17, 2026
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To save a buck, consumers are quick to strip off coverage and/or buy coverage that doesn’t match their exposure. This course provides many examples and risks insurance pros can use to talk insureds through coverage that is best for their policy and how to get it in the most affordable way possible. Discussion includes reference to many endorsements - some common, some not – insureds should consider.
When: June 18, 2026
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The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.
When: June 18, 2026
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This session covers the essentials of homeowners insurance, beginning with eligibility and coverage comparisons across key policy forms. Detailed definitions, liability coverages, and exclusions help participants understand the scope and limits of each policy. Finally, additional conditions and policy terms are discussed, with review questions throughout to reinforce learning.
When: June 23, 2026
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This course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage. We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work. Lastly, we will discuss additional insured endorsements and tips... Details
When: June 23, 2026
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In this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns discussed include personal property rental and a few rental examples that may surprise you.
When: June 24, 2026
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This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out... Details
When: June 25, 2026
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This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies.
When: June 25, 2026
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Calling on her years of experience adjusting P&C claims, instructor Nikki Sherrill gives insurance professionals an insider’s look at where recent innovations help the industry improve its products, service, and overall customer experience through emerging trends with weather, nuclear verdicts and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and... Details
When: June 30, 2026
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