Webinars

Live Webinars

3 hour courses: $65/Members :: $95/Non-Members

1 hour courses: $25/Members :: $45/Non-Members

You may register and pay for the classes online below. However, if you want to register and pay by check, please use this form

Begin DateCourseDescriptionCE Hours
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10/4/2022Home & Auto Exposures Your Insured Doesn’t ShareYour personal insureds are keeping exposures from you that you need to know in order for their coverage to do its job. Assisted living, side jobs, “entity” ownership, unmarried and living together, off-premises activities and other common exposures are discussed in this course. Solutions will help agents discover the truth, close the gap and keep the account.3.00100422AM
10/4/2022Is This Stuff For Real? Understanding & Insuring RisksIs This Stuff For Real? Understanding & Insuring Emerging Risks - Virtual currency. Marijuana. Outer space. Nanotechnology. Autonomous cars. GMOs. What is all this stuff? What are your insureds doing with it? How are insurers responding to it and what can you the agent do about it? Join master insurance technician Steve Lyon as he explores what’s coming for our industry (and for society in general!)3.00100422PM
10/5/20221 Hour with Cathy: 3 CP Problems and How to Fix ThemThis course will familiarize the participants with some of the biggest coverage problems in commercial property forms: Debris Removal, Ordinance or Law and Vacancy.  In each case, we will discuss the problem and possible solutions.1.00100522
10/6/2022Cyber - Evolution, Exposures, Incidents & InsuranceAs cyber risks evolve, so do the insurance products designed to save a business from destruction. Join Cathy as she details the evolution of cyber exposures, discusses the meaning of a cyber “incident” and its importance, and reviews several facets of essential cyber insurance coverage.3.00100622AM
10/6/2022Nailed It: Understanding Insurance RequirementsNailed It: Understanding Insurance Requirements in Construction Contracts  Agencies with insureds in the construction industry are too familiar with the seemingly never-ending issues with construction contracts as they relate to insurance. Join Cathy as she discusses many common concerns regarding such contracts, their often indecipherable insurance requirements, and the role played by the insurance agent. Contractual liability, waivers of subrogation, Additional Insured requirements and many other issues will be discussed.3.00100622PM
10/11/2022Adventures in Aging: SS & Other Retirement Income SolutionsRetirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.00101122PM
10/25/2022Flood Insurance and the NFIPCompletion of this course will satisfy FEMA’s 3-hour Basic Flood Insurance Course requirement for agents to sell flood insurance. Agents will gain a basic understanding of the National Flood Insurance Program (NFIP) and the ability to share this important information with customers.3.00102522AM
10/25/2022Why Good People Do Bad Things: Deep Dive Into Agency EthicsTo teach insurance professionals why a lack of ethical conduct and bad decision making by agency staff are often the result of a toxic work environment and what can be done to fix it.3.00102522PM
10/26/20221 Hour with Nicole: Homeowners Loss Settlement IssueLoss settlement is often questioned by insureds at time of purchase and misunderstood by agents at time of loss.  This brief course goes through loss settlement, including examples, to gain greater understanding of this essential function in the policy.1.00102622
10/27/2022Homeowners In Real Life: Tales of Claims & CoverageOnce a policy is written, all it requires is renewals and varying degrees of service….until a claim occurs!  Take a deep dive in to some claims examples that range from dog bites to burglaries, renovations to total losses, and how each claims triggers (or doesn’t!) specific parts of the homeowners policy.3.00102722AM
10/27/2022Agent's E&O: Duties, Best Practices, Operations, WorkflowsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists, and other exposures present in the day-to-day operations of most agencies.3.00102722PM
11/1/2022Ethics: Essentials for the Insurance ProducerThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to insurance carriers, prospects and clients, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00110122PM
11/2/20221 Hour with Cathy: Add'l Insured EndorsementsThis course starts with a discussion of the evolution of additional insured endorsements and the importance of the edition date.  We will then discuss the ISO additional insured endorsements mostly commonly used when writing contracting accounts.  Lastly, we will review the features to look for in carrier-specific additional insured endorsements.1.00110222
11/15/2022Adventures in Aging: Medicare and Other Retirement SolutionsMedicare is coming (or for many, it’s already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.00111522PM
11/16/20221 Hour with Sam: A Numbers GameThe Insurance Services Office (ISO) Business Auto Coverage Form (CA 00 01 11 20) is an incredibly important risk finance tool for many insureds. Agents MUST understand this policy’s Coverage Symbols and how they are essential to the process of constructing adequate coverage. Whether your insured uses large trucks, pickups, private passenger autos, a keen understanding of this coverage form begins with the Coverage Symbols.1.00111622PM
11/17/2022Personal Lines Clients and Their New NormalA side-effect of the pandemic is that many of our personal lines insureds – for better or worse - had to make changes in the way they live, work, and educate. Even in a post-pandemic world, many such lifestyle changes will continue. Join Nicole as she discusses effects this “new norm” has on homeowners and auto policies.3.00111722AM
11/17/2022Planting the Seed: Strategies to Get Agribusiness InsuredsIn order to reduce the thought of insurance as a commodity, the agent MUST enhance the value they bring to the agribusiness insurance buyer.  This course will review the risk management process as well as available coverage forms and endorsements that allow agents to tailor the risk finance tool of insurance. Participants will learn about the tools available to protect entities, individuals and families involved in an agribusiness operation.3.00112922AM
11/17/2022Agent's E&O: Defenses & Preventions For the Ins. ProAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit of adopting a best practices approach in their workflow procedures and to help them defend themselves when the E&O claim is presented to the agency.3.00111722PM
11/29/2022Commercial Property - Direct vs Indirect DamageWe often sell direct and indirect damage coverages together, but did you know that these forms have little in common and do not require that one be purchased with the other?  This course will include a discussion on some the differences between a direct damage property form and the indirect options available to commercial lines customers.  We will explore some of the unique conditions and provisions in the Insurance Services Office (ISO) Building and Personal Property Coverage form and the ISO Business Income & Extra Expense forms.3.00112922PM
12/1/2022Agent's E&O: Duties, Best Practices, Operations, WorkflowsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists, and other exposures present in the day-to-day operations of most agencies.3.00120122PM

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