Webinars

Live Webinars

3 hour courses: $65/Members :: $95/Non-Members

1 hour courses: $25/Members :: $45/Non-Members

You may register and pay for the classes online below. However, if you want to register and pay by check, please use this form

Begin DateCourseDescriptionCE Hours
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2/1/20231 Hour with Nicole: Why PL Deductibles Confuse InsuredsDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect.  This course uses several examples to fortify an agent’s understanding of both general and unique applications of deductibles in common personal lines policies.1.00020123PM
2/2/2023Why Insurance to Value and Liability Limits are Always WrongThis class takes an in depth look at insuring for the “worse case scenario” for both personal and commercial clients. A recent study indicates that 47% of your clients are at least 27% underinsured. After taking this class, I think you will agree that almost 75% of your clients are more than 50% underinsured!! This class takes a look at the problems with advice we have been giving our clients for 50 years!3.00020223AM
2/2/2023Claims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00020223PM
2/7/2023Certificates & Add'l Insureds: What Did I Do to Deserve ThisAsk a hundred commercial insurance professionals to describe in a few words the most frustrating part of the job and 99 of them likely will answer “certificates” or “Additional Insured endorsements.” The seemingly constant changes to rules, requests, form filings, and other issues at best cause headaches, at worst, E&O claims! This course will review several common issues with COIs and AI endorsements and the best practices regarding their use.3.00020723AM
2/9/202314 Personal Lines Issues to Know Before It's Too LateThis course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they could create a problem at claim time and strategies to ensure they don’t.3.00020923AM
2/9/2023Adventures in Aging: SS & Other Retirement Income SolutionsRetirement is coming (and for many has already arrived!) Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.00020923PM
2/21/2023Cyber: Protecting From Hackers, Liars & Really Bad BotsThe technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.3.00022123AM
2/21/2023Ethical Dilemmas & The Responsibilities of AgentsThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00022123PM
2/23/2023Mastering Business Income: Tools & TipsMany insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.3.00022323PM
2/28/2023Agent's E&O: Duties, Best Practices, Operations, WorkflowsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s duties, agency operations, using checklists, and other exposures present in the day-to-day operations of most agencies.3.00022823AM
2/28/2023Commercial Property: Recent Changes & Crucial ConceptsThe Insurance Services Office’s (ISO) latest additions to its Commercial Property forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00022823PM
3/1/20231 Hour with Nicole: Insuring Work From Home ExposuresWorking from home has become a staple of employment in America. Whether the “WFHomer” is doing so on behalf of an employer or running his/her own business, reliance on the homeowners policy is risky. In this course we’ll look at the unendorsed ISO Homeowners Forms for coverage, exclusions, and available endorsements.  Personal lines pros who understand the limits of the homeowners forms and ask the right risk analysis questions of their clients will help prevent errors and omissions claims, increase customer retention, and add value to their clients’ insurance portfolios.1.00030123PM
3/2/2023More Money, More (Ins) Problems? Mastering P&C CoverageThis course is designed to take an in-depth look into the affluent/high net worth marketplace and the challenges posed by the unique exposures and lifestyles. Discussion will focus on their needs and some of the most frequently overlooked coverage gaps, as well as the underwriting and risk management issues.3.00030223AM
3/2/2023Growing Good Ins: Using Property & Liability EndorsementsThis presentation will concentrate on the Insurance Services Office (ISO) Farm Property and Liability Coverage Forms and vital endorsements necessary for most clients involved in an agribusiness operation.3.00030223PM
3/7/2023Marriage, Kids, Money, Assisted Living & Everything BetweenThis course looks at several common home and auto policy concerns which may escalate during certain times of the insured’s life cycle. Issues created by marriage (and its dissolution), having kids, making money, college, roommates, stuff in storage, entity ownership of property, assisted living and other exposures are reviewed.3.00030723AM
3/7/2023Homeowners Deep Dive: What You Need to Know About FormsAfter many years in the making, the Insurance Services Office’s (ISO) latest edition of its Homeowners forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00030723PM
3/9/2023All Things Ethics: Agent Obligations, Standards, AuthorityThis course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as perceived by others, and a variety of other situations.3.00030923AM
3/9/2023Agent's E&O: Defenses & Preventions For the Ins. ProAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit of adopting a best practices approach in their workflow procedures and to help them defend themselves when the E&O claim is presented to the agency.3.00030923PM
3/14/2023Handling Commercial Claims & Coverage DisputesThis course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be better positioned to advocate for the insured not if but when the bad thing happens.3.00031423PM
3/16/2023EPLI - A Coverage No Business Can Afford to be WithoutThis course addresses many employment-related liability exposures faced by today’s employers: discrimination and harassment claims by employees and third parties, employee privacy concerns, retaliation claims, wage and hour claims and more.  We will discuss the employment-related exposures and what features to look for in an Employment Practices Liability (EPL) policy.3.00031623PM

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