Live Webinars

3 hour courses: $65/Members and $95/Non-Members

1 hour courses: $25/Members and $45/Non-Members

Have questions? Contact our Director of Education, Laura Glunt, at (317) 228-3033 or [email protected]. 

Begin DateBegin TimeCourseDescriptionCE Hours
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4/23/20249:00 AM14 Personal Lines Issues to Know Before It's Too LateThis course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they could create a problem at claim time and strategies to ensure they don’t.3.00042324AM
4/23/20241:00 PME&O: Agent Obligations, Procedures, and OperationsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s obligations, agency procedures and developing workflows to help defend and prevent E&O claims.3.00042324PM
4/25/20249:00 AMStinkin Rich, Insurance Poor: P&C Coverage ChallengesPersonal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist agents in the risk management process as well as providing needed insurance solutions for such insureds.3.00042524AM
4/25/20241:00 PMSocial Security and Medicare: Your Questions AnsweredThis course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the chaos. Whether you are seeking info to help a customer, spouse, parent, relative or preparing for your own journey through the retirement “right of passage”, harvest the value of experience and take this course!3.00042524PM
5/2/20241:00 PMCertificates, Contractors, and You: Fights & Coverage IssuesContractor insureds and their agents are all-too-familiar with issues regarding Certificates of Insurance as well as endorsements often requested with them. This course will review many considerations for agents when issuing a certificate and discuss ways to avoid some of the common problems and errors.  Issues regarding Additional Insureds, Waivers of Subrogation and other requests frequently made of agents will be discussed.3.00050224PM
5/7/202410:00 AMMisery Awaits! Certificates of InsuranceThis instructor-led webinar will teach insurance professionals what is a certificate of insurance, the responsibilities an agent has regarding these forms, and how to fill out the various forms.2.00MACI0524AM
5/9/202411:00 AM1 Hour with Sam: Physical Damage Coverage ConcernsThe Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance professional and the policyholder. This presentation will address a few liability concerns in the PAP and will provide information on endorsements that should be considered for nearly every Personal Auto risk.1.00050924AM
5/9/20241:00 PMAll Things Ethics: Agent Obligations, Standards, AuthorityThis course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as perceived by others, and a variety of other situations.3.00050924PM
5/14/202411:00 AM1 Hour with Nicole: Why PL Deductibles Confuse InsuredsDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect.  This course uses several examples to fortify an agent’s understanding of both general and unique applications of deductibles in common personal lines policies.1.00051424AM
5/14/20241:00 PMClaims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00051424PM
5/16/20249:00 AMHomeowners Deep Dive: What You Need to Know About FormsAfter many years in the making, the Insurance Services Office’s (ISO) latest edition of its Homeowners forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00051624AM
5/16/20241:00 PMCyber: Protecting From Hackers, Liars & Really Bad BotsThe technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.3.00051624PM
5/21/20249:00 AME&O: Duties, Laws, Documentation, and Data BreachAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit and importance of documentation, and adopting a best practices approach in their workflow procedures and to help them comply with federal, state laws, and defend themselves against Data Breaches.3.00052124AM2
5/21/20241:00 PMHandling Commercial Claims & Coverage DisputesThis course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be better positioned to advocate for the insured not if but when the bad thing happens.3.00052124PM
5/23/20249:00 AMTransportation Insurance: A Non-Standard Business ExposureAnnual transportation policies, Trip Transit policies, Motor Truck Cargo policies and Owners Form Motor Truck Cargo policies – all non-standard policy forms BUT most businesses have a transportation exposure!  This course will provide information on the “general” and “usual” policy provisions found in many of these non-standard forms including covered property interests, excluded property, valuations, coinsurance, subrogation and coverage territories.3.0005232024AM
5/23/20241:00 PMSocial Security and Medicare: Your Questions AnswereThis course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the chaos. Whether you are seeking info to help a customer, spouse, parent, relative or preparing for your own journey through the retirement “right of passage”, harvest the value of experience and take this course!3.00052324PM
6/6/202411:00 AM1 Hour with Sam: Liability Concerns in the PA PolicyThe Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance professional and the policyholder. This presentation will address a few liability concerns in the PAP and will provide information on endorsements that should be considered for nearly every Personal Auto risk.1.00060624AM
6/6/20241:00 PMMastering Business Income: Tools & TipsMany insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.3.00060624PM
6/13/20249:00 AMBots, Crypto, Weed & Other Risks You Never ImaginedBig data is watching your every move. Virtual currencies are powering transactions globally. Cars are driving themselves, stuff orbiting the earth can actually hurt you, genetically modified animals and marijuana are everywhere. This mind-blowing course discusses these and many other exposures that just recently would’ve seemed too futuristic to even exist (much less create an insurance concern) but here we are!3.00061324AM
6/13/20249:00 AME&O: Agent Obligations, Procedures, and OperationsAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s obligations, agency procedures and developing workflows to help defend and prevent E&O claims.3.00061324PM