Live Webinars

3 hour courses: $65/Members and $95/Non-Members

1 hour courses: $25/Members and $45/Non-Members

Have questions? Contact our Director of Education, Laura Glunt, at (317) 228-3033 or [email protected]

Begin DateBegin TimeCourseDescriptionCE Hours
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3/5/202411:00 AM1 Hour with Dave: All Things Ordinance or LawWhile many insurance pros are familiar with the term “Ordinance or Law”, many don’t have a keen understanding of its role in a homeowners or commercial property policy. This course reviews examples of ordinances and laws regarding damaged structures, the policy exclusions for compliance exposures as well as methods to insure them.1.00030524AM
3/5/20241:00 PMAll Things Ethics: Agent Obligations, Standards, AuthorityThis course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as perceived by others, and a variety of other situations.3.00030524
3/7/20241:00 PMThe Fine Print: Understanding The Contractual ObligationsYou know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.3.00030724PM
3/19/202411:00 AM1 Hour with Nicole: Insuring Work From Home ExposureWorking from home has become a staple of employment in America. Whether the “WFHomer” is doing so on behalf of an employer or running his/her own business, reliance on the homeowners policy is risky. In this course we’ll look at the unendorsed ISO Homeowners Forms for coverage, exclusions, and available endorsements.  Personal lines pros who understand the limits of the homeowners forms and ask the right risk analysis questions of their clients will help prevent errors and omissions claims, increase customer retention, and add value to their clients’ insurance portfolios.1.00031924AM
3/19/20241:00 PMClaims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00031924PM
3/21/20249:00 AMForward and Backward: Insuring Emerging Risk, Surviving MktsThis course highlights a few emerging risks such as cyber, cannabis, and artificial intelligence as well as coverage concerns posed by them. Additionally, the course will detail industry-wide effects of regional cost factors such as litigation and deteriorating market conditions.3.00032124AM
3/21/20241:00 PMCyber: Protecting From Hackers, Liars & Really Bad BotsThe technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.3.00032124PM
3/26/20249:00 AMCommercial Property: Recent Changes & Crucial ConceptsThe Insurance Services Office’s (ISO) latest additions to its Commercial Property forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.3.00032624AM
3/26/20241:00 PMMastering Business Income: Tools & TipsMany insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.3.00032624PM
3/27/20242:00 PM1 Hour with Dave: Keep Business Income From BankruptThe direct damage event (think fire or hurricane) has come and gone. Your insured is now faced with a new dilemma: how to keep the money flowing or risk losing the business. This course reviews essential coverages to keep your insured from going bankrupt including Business Income, Extra Expense, loss of utility services, spoilage and more.1.00032724PM
3/28/20249:00 AME&O: Duties, Laws, Documentation, and Data BreachAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit and importance of documentation, and adopting a best practices approach in their workflow procedures and to help them comply with federal, state laws, and defend themselves against Data Breaches.3.00032824AM
3/28/20249:00 AME&O: Duties, Laws, Documentation, and Data BreachAgents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will discuss the importance of understanding their legal duty of care, the benefit and importance of documentation, and adopting a best practices approach in their workflow procedures and to help them comply with federal, state laws, and defend themselves against Data Breaches.3.00052124AM
3/28/20241:00 PMCovering Online Fraud & Employees Who Turn Out to Be CrooksThis course discusses two of the coverages available under commercial crime policies, with a focus on the Insurance Services Office (ISO) Commercial Crime program.  We will begin with a discussion of the difference between Discovery and Loss Sustained coverage triggers.  We will discuss Employee Theft coverage, the use of Employee Theft coverage to satisfy ERISA requirements and how the Employee Dishonesty coverage in the BOP differs from the Employee Theft Coverage in the Crime program.  We will move on to a discussion of Computer and Funds Transfer Fraud including adding coverage for Fraudulent Impersonation/Social Engineering losses.3.00032824PM
4/9/202411:00 AM1 Hour with Cathy: Commercial Property Valuation OptionsThis course begins with a discussion of various types of valuation in commercial property insurance including replacement cost and actual cash value.  We will discuss coinsurance, changes in values over the course of the policy term, state over-insurance laws as well as valued policy laws and functional valuation.1.00040924AM
4/9/20241:00 PMEthical Dilemmas & The Responsibilities of AgentsThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.00040924PM
4/11/202411:00 AM1 Hour with Kevin: Using Small Motor Vehicles to BreThis course reviews several exposures associated with various small motor vehicles such as ATVs, kids’ toys, golf carts and lawnmowers. The course will review common ISO policy language that addresses exposures and the options agents may have to close the gaps.1.00041124AM
4/11/20241:00 PMThe Fine Print: Understanding The Contractual ObligaYou know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.3.00041124PM
4/16/20249:00 AMInsuring Vehicles, Equipment, and Other Stuff That MovesIf it’s designed to move it can break things and hurt people. Is it covered? If so, how and where? This presentation will explore how coverage may be found (or excluded!) for vehicles, equipment and other stuff that moves in the Homeowner Policy, Personal Auto Policy, Commercial General Liability Coverage Form and Business Auto Coverage Form.3.00041624AM
4/16/20241:00 PMInflation and Personal Lines: Why It MattersPersonal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage?  This course reviews several factors as to how inflation across other industries impacts personal insurance and how to explain this to insureds. We’ll discuss options in various policies that can help insureds avoid underinsurance and help agents avoid E&O claims stemming from underinsurance situations.3.00041624PM
4/23/20249:00 AM14 Personal Lines Issues to Know Before It's Too LateThis course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they could create a problem at claim time and strategies to ensure they don’t.3.00042324AM