Live Webinars

Join our live instructor-led webinars, available in convenient one-, two-, or three-hour formats. Offered weekly, you can choose from morning, afternoon, or even Saturday sessions to fit your schedule.

Big I Indiana members enjoy exclusive savings:

  • $30 off three-hour webinars ($65 for members; $95 for non-members)
  • $25 off two-hour webinars ($45 for members; $70 for non-members)
  • $20 off one-hour webinars ($25 for members; $45 for non-members)

Have questions? Contact Laura Glunt at (317) 228-3033 or [email protected]

Begin DateBegin TimeCourseDescriptionCE Hours
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6/9/20269:00 AMClaims Handling for Agencies: Advocacy, Best Practices, and Better OutcomesYour insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes.3.0006092026AM
6/9/20261:00 PMRetirement Income Solutions – Social Security and OthersJoin veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!3.0006092026PM
6/10/202611:00 AMThe Eight Mistakes You Won’t Make Again: Commercial Property EditionYou’re human. You will make mistakes even after taking this class. Just not these eight. These are the eight mistakes you won’t make again (regarding commercial property insurance policies).1.0006102026AM
6/13/20261:00 PMSATURDAY - Fun (and Dangerous) as H*ll: Insuring Small VehiclesIn this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.1.00061326PM
6/16/20269:00 AMJust Use Mine: Home, Vehicle, and Other Sharing ExposuresVehicles, houses, garage space, swimming pools, scooters and many other exposures stemming from the shared economy require special attention from an insurance standpoint. Insurance pros who take this course will better understand the breadth of sharing exposures, how they’re addressed in common insurance policies, and how to obtain adequate coverage.2.0006162026AM
6/16/20261:00 PMCommercial Property: Claims, Coverages, ConsequencesThis course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.3.0006162026PM
6/17/20262:00 PM1 Hour with Dave: E&O - Talking ExposuresVeteran insurance pro and E&O expert David Thompson wants you to understand the most common E&O exposures and how to address them. But don’t take just his word for it: Dave co-presents this program with a colleague from his network of attorneys who will offer thoughts on common E&O exposures from the legal perspective.1.0006172026PM
6/18/20269:00 AMHomeowners Endorsements Insureds Don't Want But NeedTo save a buck, consumers are quick to strip off coverage and/or buy coverage that doesn’t match their exposure. This course provides many examples and risks insurance pros can use to talk insureds through coverage that is best for their policy and how to get it in the most affordable way possible. Discussion includes reference to many endorsements - some common, some not – insureds should consider.3.0006182026AM
6/18/20262:00 PM1 Hour with Nicole: Personal Lines- Read the Form!The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies.1.0006182026PM
6/23/20269:00 AMCoverage Essentials: Homeowners Part 1This session covers the essentials of homeowners insurance, beginning with eligibility and coverage comparisons across key policy forms. Detailed definitions, liability coverages, and exclusions help participants understand the scope and limits of each policy. Finally, additional conditions and policy terms are discussed, with review questions throughout to reinforce learning.3.0006232026AM
6/23/20261:00 PMThe Contractor’s Liability Insurance WorkshopThis course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage.  We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work.  Lastly, we will discuss additional insured endorsements and tips regarding certificates of insurance.3.0006232026PM
6/24/202611:00 AMWeird Personal Lines Rental ExposuresIn this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns discussed include personal property rental and a few rental examples that may surprise you.1.0006242026AM
6/25/20269:00 AMThe Contractor’s Property Coverages WorkshopThis course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them.  We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies.  For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for.3.0006252026AM
6/25/20261:00 PMEthics, Diligence, Success: What Agencies Need to KnowThis course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies.3.0006252026PM
6/30/20269:00 AMBlessings and Curses: Emerging Trends from the Perspective of a P&C Claims ProCalling on her years of experience adjusting P&C claims, instructor Nikki Sherrill gives insurance professionals an insider’s look at where recent innovations help the industry improve its products, service, and overall customer experience through emerging trends with weather, nuclear verdicts and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and fraud.3.0006302026AM
7/7/20261:00 PMFlood: 3-Hour NFIP Training and the Latest HappeningsIf you’re an agent new to flood insurance this course will satisfy your 3-hour training requirement set forth by FEMA and the NFIP. If you’re experienced with flood insurance this course will bring you up to speed on the latest happenings and provide useful information you can put to use immediately with your insureds.3.00070726PM
7/14/20269:00 AMEroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.  This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve.2.00071426AM
7/14/20262:00 PM1 Hour with Nicole: Making Sense of Homeowners DeductiblesDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work how they expect.  This course will go through several examples to assist insurance pros in finally understanding homeowners deductibles.1.00071426PM
7/15/202611:00 AMCommercial Lines Issues After Huge StormIn this program insurance pros will learn about several commercial lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of income.1.00071526AM
7/16/20269:00 AMRecognizing Fraudulent Claims and the Insureds Who File ThemDespite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros - people who wouldn’t break a rule under any circumstance - are not immune to insureds who for whatever reason choose to be dishonest. Instructor Kym Martell has for years worked with insurance companies and agencies to train personnel on how to identify fraudulent activity. Through an abundance of examples and case studies, attendees of this course will learn best practices of how to deal with fraudulent prospects, insureds and claims.3.00071626AM