Webinars

Live Webinars

3 hour courses: $65/Members and $95/Non-Members

1 hour courses: $25/Members and $45/Non-Members

Have questions? Contact our Director of Education, Laura Glunt, at (317) 228-3033 or [email protected]. 

Begin DateBegin TimeCourseDescriptionCE Hours
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7/30/20241:00 PMInsuring Vehicles, Equipment, and Other Stuff That MovesIf it’s designed to move it can break things and hurt people. Is it covered? If so, how and where? This presentation will explore how coverage may be found (or excluded!) for vehicles, equipment and other stuff that moves in the Homeowner Policy, Personal Auto Policy, Commercial General Liability Coverage Form and Business Auto Coverage Form.3.00073024PM
7/31/20242:00 PM1 Hour with Dave: What Everyone Must Know About FloodJoin flood guru David Thompson for an hour of discussion on several issues and updates regarding flood insurance and the National Flood Insurance Program.1.00073124PM
8/1/20241:00 PMTransportation Insurance: A Non-Standard Business ExAnnual transportation policies, Trip Transit policies, Motor Truck Cargo policies and Owners Form Motor Truck Cargo policies – all non-standard policy forms BUT most businesses have a transportation exposure!  This course will provide information on the “general” and “usual” policy provisions found in many of these non-standard forms including covered property interests, excluded property, valuations, coinsurance, subrogation and coverage territories.3.00280124PM
8/8/20242:00 PM1 Hour with Sam: CGL vs. Farm LiabilityFor Farm accounts, when is the right time to CGL or not to CGL? This course will include determination of when farm risks are simply not eligible for the Farm Liability (FL) Coverage Form; when using the Commercial General Liability (CGL) Form instead of (or in addition to) the FL is sensible; how to recognize when there is a need for personal liability endorsements available in the program and what endorsements are vital when using the CGL on a farm risk.1.00080824PM
8/13/20249:00 AMStinkin Rich, Insurance Poor: P&C Coverage ChallengesPersonal lines insurance pros often face challenges when trying to identify and place exposures unique to high-net-worth individuals. This course is a deep-dive into many such exposures and will assist agents in the risk management process as well as providing needed insurance solutions for such insureds.3.00081324AM
8/13/20241:00 PMEthical Dilemmas & The Responsibilities of AgentsThis course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.3.0008132024PM
8/15/20241:00 PMThe Fine Print: Understanding The Contractual ObligaYou know the drill: insured signs contract, insured doesn’t understand contract, contract obligates insured to pay for something, insured gets angry, insured blames insurer/agent. So goes the never-ending cycle of confusing contacts and contractual liability issues…until now! Join contract and coverage expert Steve Lyon for this in-depth discussion on many issues stemming from “insured contracts” to indemnification agreements to hold harmless provisions and all things in between.3.00081524PM
8/20/20249:00 AMPreventing E&O Claims: Commercial Casualty IssuesThis Commercial Casualty E&O course discusses court decisions and important topics that producers, CSR’s and claims personnel need to know in order to prevent E&O claims from happening. The course discusses some of the emerging E&O issues (and the oldies but goodies, too) facing insurance agents and brokers today, along with learning how to implement and develop internal and external procedures necessary to avoid falling short of the standard of care required by the courts.3.00082024AM
8/20/20241:00 PMMastering Business Income: Tools & TipsMany insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.3.00082024PM
8/22/20249:00 AMMarriage, Kids, Money, Assisted Living & Everything BetweenThis course looks at several common home and auto policy concerns which may escalate during certain times of the insured’s life cycle. Issues created by marriage (and its dissolution), having kids, making money, college, roommates, stuff in storage, entity ownership of property, assisted living and other exposures are reviewed.3.00082224AM
8/22/20241:00 PMSocial Security and Medicare: Your Questions AnsweredThis course, created and taught by a veteran insurance educator (and one who has personally run the Social Security/Medicare sign-up gauntlet) will reveal lessons learned about both programs and bring much clarity to the chaos. Whether you are seeking info to help a customer, spouse, parent, relative or preparing for your own journey through the retirement “right of passage”, harvest the value of experience and take this course!3.00082224PM
8/27/202411:00 AM1 Hour with Nicole: Why PL Deductibles Confuse InsuredsDeductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may work a little differently than insureds (and sometimes agents!) expect.  This course uses several examples to fortify an agent’s understanding of both general and unique applications of deductibles in common personal lines policies.1.00082724AM
8/27/20241:00 PMInflation and Personal Lines: Why It MattersPersonal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage?  This course reviews several factors as to how inflation across other industries impacts personal insurance and how to explain this to insureds. We’ll discuss options in various policies that can help insureds avoid underinsurance and help agents avoid E&O claims stemming from underinsurance situations.3.00082724PM
8/28/20242:00 PM1 Hour with Dave: Keep Business Income From BankruptThe direct damage event (think fire or hurricane) has come and gone. Your insured is now faced with a new dilemma: how to keep the money flowing or risk losing the business. This course reviews essential coverages to keep your insured from going bankrupt including Business Income, Extra Expense, loss of utility services, spoilage and more.1.00082824PM
8/29/20249:00 AMLiar!: An Agent's Role in Identifying & Handling FraudThey’re out there. And with a bit of misfortune, some may find their way into your book of business. You already know that insureds and prospects who engage in fraud are bad news but some are harder to spot then others. This course reviews techniques agents can use to identify and deal with insurance fraud. With an abundance of examples and case studies, agents will gain expertise in sniffing out the liars.3.00082924AM
9/10/202411:00 AM1 Hour with Nicole: Insuring Work From Home ExposureWorking from home has become a staple of employment in America. Whether the “WFHomer” is doing so on behalf of an employer or running his/her own business, reliance on the homeowners policy is risky. In this course we’ll look at the unendorsed ISO Homeowners Forms for coverage, exclusions, and available endorsements.  Personal lines pros who understand the limits of the homeowners forms and ask the right risk analysis questions of their clients will help prevent errors and omissions claims, increase customer retention, and add value to their clients’ insurance portfolios.1.00091024AM
9/10/20241:00 PMClaims That Will Convince Your Insured to Enhance HomeownersTo save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.3.00091024PM
9/12/202411:00 AMThe STORM 2024 Edition: Commercial and Personal LinesThe Insurance Services Office (ISO) Personal Auto Policy (PAP) is the most frequently written coverage form in our industry. Regardless, this form has many ‘mysteries’ – for both the insurance professional and the policyholder. This presentation will address a few liability concerns in the PAP and will provide information on endorsements that should be considered for nearly every Personal Auto risk.1.00091224AM
9/17/20249:00 AMCyber: Protecting From Hackers, Liars & Really Bad BotsThe technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.3.00091724AM
9/17/20241:00 PMHandling Commercial Claims & Coverage DisputesThis course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be better positioned to advocate for the insured not if but when the bad thing happens.3.00091724PM

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